Last Updated: January 17, 2025
TypeUp (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://typeup.co) and the TypeUp application (“App”). Please read this privacy policy carefully to understand our practices regarding your information and how we will treat it.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information from you:
Email Address: We may collect your email address when you subscribe to our newsletter, sign up for updates, or create an account within the TypeUp app.
Contact Information: If you contact us for support or with inquiries, we may collect additional contact details such as your name and phone number.
1.2 Usage Data
We collect usage data to improve the App and enhance the user experience. This may include:
Encoded Embeddings and Prompt Information: Data generated from the inputs you provide, such as prompts and slide content, is collected for processing purposes only.
Analytics Data: We use analytics tools to understand how you interact with our website and the TypeUp app, including pages visited, features used, and actions taken. All analytics data is anonymized.
Device Information: We may collect information about the device you use to access our App, including the operating system, device type, and unique device identifiers.
1.3 Third-Party Data Collection
Large Language Models (LLMs): When you use the AI-powered features in the TypeUp app, data is processed by TypeUp and third-party-operated LLMs. Slide content and prompts are shared temporarily with these systems solely to generate direct outputs based on your requests. We do not store slide content or use it for training purposes.
Anonymized Analytics: We collect anonymized data to monitor app performance, usage trends, and identify issues such as bugs. This data does not contain any personal or identifiable information.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide and Maintain the App: Your data helps us deliver and maintain core functionalities, including AI content generation and presentation formatting tools.
To Improve Our Services: We use analytics data to enhance the performance, features, and user experience of the TypeUp app.
Marketing Communications: We may use your email address to send you promotional materials, updates, and other information related to TypeUp. You can opt out of these communications at any time.
3. Lawful Basis for Processing (EEA/UK Compliance)
If you are an individual in the United Kingdom or European Economic Area (EEA), we collect and process your personal information only where we have legal bases for doing so under applicable laws. These legal bases include:
Consent: Where you have expressly consented to the processing of your personal data, such as for marketing communications or placing cookies.
Contract Necessity: To fulfill our contractual obligations, such as providing access to the App and delivering services.
Legitimate Interests: For purposes such as improving and personalizing your experience, ensuring security, and preventing fraud. We ensure that our legitimate interests do not override your data protection rights.
4. Cross-Border Data Transfers
TypeUp is based in the United States, and all data is stored and processed on servers located within the U.S. If you access the App from outside the United States, your information may be transferred to and processed in the United States. This may involve data protection standards different from those in your country. For users in the EEA or UK, we ensure that such transfers are made in compliance with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) where necessary.
5. Children’s Data
TypeUp does not knowingly collect or process data from individuals under the age of 18. If we learn or have reason to suspect that a user is under the age of 18, we will take steps to delete their information and terminate their account. Parents or guardians who believe that their child may have provided personal information can contact us at support@typeup.co to request its deletion.
6. Data Sharing and Disclosure
No Selling of Data: We do not sell your personal information to third parties.
Service Providers: We may share your data with third-party service providers who assist us in operating our website and app, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
7. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic transmission is ever fully secure or error-free, so we cannot guarantee absolute security.
8. Data Storage and Retention
Local Storage: The TypeUp app primarily runs locally on your device, and data is stored on your machine. We do not store your content or other personal data unless you use features that involve third-party AI processing.
Retention Period: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
9. Your Privacy Rights
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you.
Rectify Your Data: Correct any inaccurate or incomplete information.
Delete Your Data: Request the deletion of your personal information.
Opt-Out of Marketing: Unsubscribe from marketing communications by following the instructions in each email or contacting us directly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. Your continued use of the TypeUp app after any modifications indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
TypeUp Support
Email: support@typeup.co
Website: https://typeup.co